reviews
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5 out of 5 stars
Kathleen S.
6/01/2023
We had a great experience with Complete Carpet Restoration. They were recommended to us and we decided to give them our business.
Brad came to our house and he is very professional, personable and easy to talk to. He was a pleasure to have in our house. Additionally, he did an outstanding job on our carpet and our couch. He was very thorough and attentive to details. We had a few spots on the carpet and couch and didn't think some of them would come out. He was able to remove them all.
I highly recommend CCR and be sure to ask for Brad!
Gary was very good to work with regarding our schedule, keeping us up to date on when Brad was arriving and he followed up the next day to see if we were satisfied. Great customer service.
I highly recommend this company for your cleaning needs.
Brad came to our house and he is very professional, personable and easy to talk to. He was a pleasure to have in our house. Additionally, he did an outstanding job on our carpet and our couch. He was very thorough and attentive to details. We had a few spots on the carpet and couch and didn't think some of them would come out. He was able to remove them all.
I highly recommend CCR and be sure to ask for Brad!
Gary was very good to work with regarding our schedule, keeping us up to date on when Brad was arriving and he followed up the next day to see if we were satisfied. Great customer service.
I highly recommend this company for your cleaning needs.
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5 out of 5 stars
Chad D.
11/09/2022
Wow, what a difference! Gary and his team are excellent and provide top notch professionalism. Brad was the tech who cleaned our kitchen and bathroom tile/grout along with our living room carpet. The results are better than we expected. They earned a life long customer! Thanks for the excellent service.
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5 out of 5 stars
Sunandan D.
8/05/2022
we are very happy with the cleaning service provided by Brad, it was efficient and perfect. Also, Gary was kind to offer us a good discount on the price. we would recommend their services to our family, friends and neighbors !!!!Thanks to complete carpet restoration
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5 out of 5 stars
Sandra G.
6/30/2022
I have used them on several occasions and they never disappoint. Gary is very friendly. It was super easy to set up an appointment. They are upfront with pricing and respect the expected service window - I was told someone would be here between 1-4pm and Paul was at my door by 1:15pm. He did a great job cleaning my entire upstairs and staircase!! I recommend this team and will continue using their services.
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5 out of 5 stars
Mike B.
4/03/2022
Great service from a company that has been in existing for many years. There technicians are punctual, the consummate professionals, friendly, and respect your property. I have used them several times over the years and control be pleased with their service.
Jah Ken.
Jah Ken.
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5 out of 5 stars
bo f.
3/31/2022
This is my first time using their service. The appointment was made over the phone and they followed up with a text the day before to confirm the time. Brad showed up right on time. Brad was very patient, professional and nice to work with. He did an excellent job! My carpet looked like new after he cleaned it. Especially some old stains were removed. Highly recommend Brad Brown’s West Covina location. The price on the flyer was reasonable. Highly recommend!
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5 out of 5 stars
Brian H.
3/31/2022
After a really bad experience with another carpet cleaning company, I chose this company to do our stairs and two area rugs. I made that choice based on reviews, not price. (Although the price was very reasonable and I believe less than the company I had the bad experience with.) I am extremely happy that I did! Brad, at Complete Carpet Restorations, was all the things we wanted when having our carpets cleaned. He was on time (called me when he was on his way) very professional, knowledgeable and he did an outstanding job. This was the second time we went with them.
He represented Complete Carpet Restoration, in an outstanding manner. I would not hesitate to give him five stars and recommend him and his company to our friends and family. I am very pleased.
He represented Complete Carpet Restoration, in an outstanding manner. I would not hesitate to give him five stars and recommend him and his company to our friends and family. I am very pleased.
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5 out of 5 stars
bo f.
3/01/2022
This is my first time using their service. The appointment was made over the phone and they followed up with a text the day before to confirm the time. Brad showed up right on time. Brad was very patient, professional and nice to work with. He did an excellent job! My carpet looked like new after he cleaned it. Especially some old stains were removed. Highly recommend Brad Brown’s West Covina location. The price on the flyer was reasonable. Highly recommend!
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5 out of 5 stars
Brian H.
3/01/2022
After a really bad experience with another carpet cleaning company, I chose this company to do our stairs and two area rugs. I made that choice based on reviews, not price. (Although the price was very reasonable and I believe less than the company I had the bad experience with.) I am extremely happy that I did! Brad, at Complete Carpet Restorations, was all the things we wanted when having our carpets cleaned. He was on time (called me when he was on his way) very professional, knowledgeable and he did an outstanding job. This was the second time we went with them. He represented Complete Carpet Restoration, in an outstanding manner. I would not hesitate to give him five stars and recommend him and his company to our friends and family. I am very pleased.
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5 out of 5 stars
Christine G.
2/15/2022
I highly recommend Complete Carpet Restoration in Ontario for any of your carpet cleaning needs. I have used this business to clean my carpets once a year for the past 8 years, I will not use anybody else. Carpets are thoroughly cleaned & spots removed. Employees are polite & professional.
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5 out of 5 stars
B W.
2/08/2022
This is my first time using their service. The appointment was made over the phone and they followed up with a text the day before to confirm the time. Brad showed up right on time. Brad was very patient and nice to work with. My carpet looked like new after he cleaned it. Especially some old stains were removed. Highly recommend Brad Brown's location. Their price is reasonable as well.
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5 out of 5 stars
Brian H.
2/07/2022
After a really bad experience with another carpet cleaning company, I chose this company to do our stairs and two area rugs. I made that choice based on reviews, not price. (Although the price was very reasonable and I believe less than the company I had the bad experience with.) I am extremely happy that I did! Brad, at Complete Carpet Restorations, was all the things we wanted when having our carpets cleaned. He was on time (called me when he was on his way) very professional, knowledgeable and he did an outstanding job. This was the second time we went with them.
He represented Complete Carpet Restoration, in an outstanding manner. I would not hesitate to give him five stars and recommend him and his company to our friends and family. I am very pleased.
He represented Complete Carpet Restoration, in an outstanding manner. I would not hesitate to give him five stars and recommend him and his company to our friends and family. I am very pleased.
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5 out of 5 stars
Cat T.
12/04/2021
Great local company! Gary was very polite and professional in the phone when I called for a quote. I called back later to schedule a date and time and Brad came out within the window Gary scheduled me for. The quote was good and no hidden fees. Brad was knowledgeable and considerate of our home. I would highly recommend this company.
We got carpet cleaning and tile & grout with seal and everything looks so good afterwards! Pricing was very reasonable as well.
We got carpet cleaning and tile & grout with seal and everything looks so good afterwards! Pricing was very reasonable as well.
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5 out of 5 stars
Rossana G.
7/31/2021
We highly recomend Brad at CARPET CARE RESTORATION!
He is so pleasant, professional, clean and does a great job cleaning our carpet at a fair price to maintain keeping it clean.
My puppy had been sick and had had accidents. They were so kind to come out to refresh the spots where the urine treatment had risen to the surface.
Gary, the owner, and Brad are a class act.
He is so pleasant, professional, clean and does a great job cleaning our carpet at a fair price to maintain keeping it clean.
My puppy had been sick and had had accidents. They were so kind to come out to refresh the spots where the urine treatment had risen to the surface.
Gary, the owner, and Brad are a class act.
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5 out of 5 stars
Carla M.
2/02/2021
Whenever I need my carpets cleaned thoroughly in a pinch, CCR never fails me. I've been using them for 6 years now and have referred them to friends and family who now use them as their go-to carpet cleaning service.
I joke with the guys that I'll get new carpet soon, but with the great job they do, my carpet looks amazing still and let me tell you, my carpet is 20+ years old .
Also they clean my sectional and scotch guard it. I have twin 6 yr olds, so yeah, that's a must. They have also stretched my carpet. I'm just so satisfied with all the services I've received from CCR. I HIGHLY recommend them to anyone I know needs carpet cleaning!!!
I joke with the guys that I'll get new carpet soon, but with the great job they do, my carpet looks amazing still and let me tell you, my carpet is 20+ years old .
Also they clean my sectional and scotch guard it. I have twin 6 yr olds, so yeah, that's a must. They have also stretched my carpet. I'm just so satisfied with all the services I've received from CCR. I HIGHLY recommend them to anyone I know needs carpet cleaning!!!
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5 out of 5 stars
Jessica S.
12/01/2020
I am extremely happy with the job that Complete Carpet Restoration did cleaning our tile and grout!!! This floor has been installed for about 15 years and the grout was completely black. Too bad I didn't take any before pics but the difference is a complete make over. Will for sure call them again in the future and definitely recommend to anybody in need of a deep floor cleaning 😁😁
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5 out of 5 stars
Jenn R.
11/09/2020
This was the second time they came by to clean our carpets. We have two indoor dogs so our carpets get pretty dirty. They did a great job of cleaning. They even did our stairs as well and they cleaned our grout in the ceramic tiles. Very happy with the results and they were very fast. There were two guys that came out. They were professional and they wore masks.
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5 out of 5 stars
Wendy O.
10/28/2019
This company is the best! We needed a new couch fast so we bought a 5 year old couch from a friend who had a dog. I called and the owner Gary said he could do the work needed to get it in the best possible shape it could be in and he delivered above and beyond that! His worker Dana, was a true professional that spent 3 hours working on restoring this couch!!! The couch looks brand new! Dana and the owner Gary are the nicest men to deal with and I will use their business for all other carpet or upholstery needs. Please, if you are looking for a great service, choose this company....you won't regret it!
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5 out of 5 stars
Kate-Scott G.
1/12/2019
I have been using theses guys for over 5 years.
They are ALWAYS on time, professional, courteous and do a fantastic job!
The first time I called was due to be thinking I could rent s machine and do it myself.. the rental machine had not been checked after the last use and almost ruined my carpet. I called with a MAY DAY fir help and they were the same afternoon and saved the carpet!
My carpet is 7 years old and looks as good as the day it was installed and I believe it is because of CCR and having it cleaned twice a year.
Wish I could give them 10 stars!
They are ALWAYS on time, professional, courteous and do a fantastic job!
The first time I called was due to be thinking I could rent s machine and do it myself.. the rental machine had not been checked after the last use and almost ruined my carpet. I called with a MAY DAY fir help and they were the same afternoon and saved the carpet!
My carpet is 7 years old and looks as good as the day it was installed and I believe it is because of CCR and having it cleaned twice a year.
Wish I could give them 10 stars!
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5 out of 5 stars
Carla M.
1/03/2019
The first time I used CCR was 4 years ago for my daughter's 1st birthday party. I had a lot of people coming over and my carpets desperately needed a good cleaning. They hadn't been cleaned in years. I was AMAZED at how great the carpets came out. I even had people ask if I got new carpet!!! I would totally recommend Gary and his crew at CCR. They have great customer service and are always willing to squeeze me in at a moments notice. They are my go to guys to get the job done!!
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5 out of 5 stars
Stella H.
12/28/2018
We have called Complete Carpet Restoration a few times now to get our carpet cleaned. Each time they do such a great job and always charge a very reasonable price. This most recent time, Gary offered us a great deal and helped fix and clean up our carpet after having dealt with a slab leak! It was a lot of back and forth between having to cancel/reschedule due to this sudden leak and Gary was on top of it through it all and completely there for us. I would highly recommend this company to everyone - great customer service and top notch cleaning!
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5 out of 5 stars
Reviewer L.
7/07/2018
Look no further for a carpet cleaner!!! My dog had an accident on my area rug after 6 pm on a Friday night. I called this 5 Star company with hopes of getting them out to my house ASAP. Not only did I call them after 6:30pm on a Friday night and they answered the call, but they were here the next day to clean my carpet! Danny A came out to the rescue! Nicest person ever and professional too! He cleaned my area rug and I am one happy customer! I highly recommend him and this company to clean your carpets! Two thumbs up
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5 out of 5 stars
Elizabeth S.
6/11/2018
This was our first time using this company for our home. We only used them because the company we usually use were unavailable. We are so glad they were unavailable because we would have never known about Complete Carpet Restoration. Complete Carpet Restoration did a amazing job in our home. Our carpets are not only very clean they smell so fresh. Thank you Complete Carpet Restoration for making our home perfect.
Robert & Elizabeth Serrano
Robert & Elizabeth Serrano
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5 out of 5 stars
R W.
4/30/2018
AMAZING!! Great Job!!
Gary sent Phil to my home in Norco to clean my one of a kind Casino Carpeting, which is wool so it needs special care by a company that knows how to clean it.It has not been cleaned since I had it installed (14 yrs ago) because I was afraid it would be ruined!
Phil showed me what he was using to clean it and educated me on how the pH in some cleaners are too High for wool carpeting and his wealth of knowledge put me at ease.
My carpet is beautiful and vibrant!!! Phil is outstanding and I will use him on all things that I may need cleaned (including tile and grout) from now on! TEN STARS!!!!!
Gary sent Phil to my home in Norco to clean my one of a kind Casino Carpeting, which is wool so it needs special care by a company that knows how to clean it.It has not been cleaned since I had it installed (14 yrs ago) because I was afraid it would be ruined!
Phil showed me what he was using to clean it and educated me on how the pH in some cleaners are too High for wool carpeting and his wealth of knowledge put me at ease.
My carpet is beautiful and vibrant!!! Phil is outstanding and I will use him on all things that I may need cleaned (including tile and grout) from now on! TEN STARS!!!!!
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5 out of 5 stars
Charles M.
4/27/2018
While traveling I was looking for someone to clean the carpet in my RV. I made arrangements for them to clean it and at the same time to do the house carpet. Danny A. Arrived early and was ready to go to work. After a quick walkthrough of the RV and house Danny started to clean the house carpet than the RV. He did a excellent job. The RV carpet looks as good as new. The house carpet looked really good too. Because of his good job we decided to wait for a while to replace the carpet
Job well Done....Danny A
Job well Done....Danny A
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5 out of 5 stars
Jen O.
4/11/2018
Thank you so very much Gary, I didn't catch the gentlemen's name who did the carpet cleaning at my home, But I wanted to personally thank you and also him for coming out to my home the next day after you received my call to clean my carpet.
Due to the severity of my allergies I have to keep my carpet very clean and super fresh however the issue is my VERY loved, yet VERY disrespectful yorkies.
They are too cute and get passes for their mistakes. Thank the yelp gods I found you... The complete job was done within the hour and your guy showed up reasonably in the window I was given.
He was articulate and very detailed with his pre treatment... I've had carpet people in the past that I feel don't really put any effort into their work. There was quite a difference this time around.
Undoubtedly, I'll be a returning customer; the "restoration and repair" was definitely above satisfaction. I don't have to replace my carpet and I can breathe easily.
Thanks Gary & Crew!!
Due to the severity of my allergies I have to keep my carpet very clean and super fresh however the issue is my VERY loved, yet VERY disrespectful yorkies.
They are too cute and get passes for their mistakes. Thank the yelp gods I found you... The complete job was done within the hour and your guy showed up reasonably in the window I was given.
He was articulate and very detailed with his pre treatment... I've had carpet people in the past that I feel don't really put any effort into their work. There was quite a difference this time around.
Undoubtedly, I'll be a returning customer; the "restoration and repair" was definitely above satisfaction. I don't have to replace my carpet and I can breathe easily.
Thanks Gary & Crew!!
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